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It made sense within our flow to include invoicing as a component of the "Job" creation page. We then mappe out the blocking and tackling of what we needed to add to the "Job" screen in order to accommodate invoicing pop-overs: 1. An "Add to Invoice" button/action 2. A shopping cart pop-over (top right) 3. Simple editing and setup requests with pre-pop fields https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1528325626354-Y7UF394T3EPJAJIK1Q7Y/Wire+2b.jpg UXD - The Cart Shopping carts generally have very well-defined mental models for most users but we still wanted to make the UI as friendly as possible since we had a variety of user types. We created a simple 1, 2, 3 (sometimes 4) step process that guides all users (desktop and mobile) on a quick payment path. Since these are transactional (single-use) interactions, we boiled down the needed info to the bare essentials (Name, CC #/Payment type, billing address and email receipt). https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1528325649186-OB5OC1KSC37J0UVMXWPK/Wire+3.jpg UXD - Summary Steps For some companies, dispatchers begin the invoicing and then the session is passed to the tow driver who will collect payment on-site via the mobile app. This simple but critical fact was suspected from the beginning but turned out to be a critical consideration for many of Swoop's current clients. The feature allows dispatchers to add a few pre-populated services on ticket creation and before assigning the job to a driver in the field who can then modify/collect payment as needed. 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https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1550525904105-HWB7A0JQYPKPP2VA84YZ/Flyover4.gif UXD Row and ticket selection views. https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1571690693127-ICGOHEC6T2RZKT4MW3YQ/shub+impact.jpg UXD https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1570511615806-HHJ8FPCBRZ0JYJJH6F3V/wework_hero_black.jpg UXD https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1570489031434-PPZBY1RUIBBJ2MT2HBT6/desktop_login.jpg UXD https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1570510335912-YA6VQWML86SALEX6JG4D/wi_1.jpg UXD https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/d1f590d9-b26f-4eed-8511-8d4daf98d50f/wi_2.jpg UXD https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1570510393405-BXCFSXK6VW1O4EWA5LH3/wi_3.jpg UXD https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1570510493604-6P40U5BWC4TYILZ5EXRF/wi_4.jpg UXD https://www.joshramires.com/about daily 0.75 2026-03-17 https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1571336479827-LFT7TSJ4XOX368BJG0CE/josh_headshot.jpg About - Industrial Strength Design Engineering I'm a Product Designer specializing in 0-1 product development for industrial and consumer applications. Currently, I lead innovation on Google Ads where I help design and build onboarding flows for small business users who want to make the most out of Google's AI infrastructure to advertise their goods and services. Previously I've worked on growth and monetization at WeWork, Gap, StubHub, Old Navy and Glassdoor. What sets me apart is my skillset in building bridges between design and engineering by leveraging user insights and AI tools to directly ship code. This effectively removes the back-and-forth between version control and implementation in outdated “lean” development environments. https://www.joshramires.com/illustrations daily 0.75 2026-03-17 https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1550815410519-OMO6VYI5I74IW0EWFZRX/Guitars_Large.jpg Illustration https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/1550517834451-LU4SFG9BHCPKKN2DWDWT/Guitars_Banner.jpg Illustration https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/0f25f2e0-55e2-41fd-b0de-0bb0ecb535c5/Cars.png Illustration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b0dd90c96d455a04aaf63e7/0e964f32-9886-4d32-af27-2908ccaef48c/dogs2.jpg Illustration - Make it stand out Whatever it is, the way you tell your story online can make all the difference. 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